Write, call or come by

Reply time

Two working days, by email or phone. If a question is urgent, say so in the first line.

What to write to us about

Using CyCite

Questions about the desk, an answer, the shelf or a missing authority.

Accounts and billing

Sign-in problems, invoices, cancellation, refunds and the EU right of withdrawal.

Firms and chambers

The Encelyte Bar plan, seats, and a data processing agreement for your firm.

Your data

Access, correction or erasure requests, as set out on the Privacy page.

Reporting a security problem

The address for security researchers is in the site's security.txt. We look into every report.

The company

Encelyte Ltd (HE 481928), a company of the Republic of Cyprus. Registered office: Markou Drakou 4A, 1040 Nicosia, Cyprus.